Exabytes Declares 2025 as ‘AI Adoption Year’ with Bold AI Integration Plans

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Cloud and digital solutions provider Exabytes Network Sdn Bhd has declared 2025 as its official “AI Adoption Year,” unveiling plans to integrate artificial intelligence into 25% of its operational workload. CEO Chan Kee Siak emphasized that this strategic initiative is aimed at enhancing efficiency, streamlining processes, and delivering innovative solutions to clients.

“The announcement underscores Exabytes’ commitment to leading technological advancements, aligning with global trends where businesses increasingly leverage AI for growth and innovation. AI will be a key tool for improving decision-making, enhancing customer experiences, and optimizing resource utilization,” he stated.

Integrating AI Across Business Operations

Chan highlighted that the company’s AI transition will incorporate machine learning, natural language processing, and predictive analytics into various business functions. “By automating repetitive tasks, improving operational accuracy, and unlocking new capabilities across our service offerings, we aim to drive efficiency and innovation,” he explained.

He further expressed confidence that AI adoption would not only improve operational performance but also enable employees to focus on more strategic and creative roles. “Our objective is to empower teams with the tools they need to thrive in a rapidly evolving digital landscape.”

As part of its broader vision, Exabytes aspires to empower one million businesses globally through AI-driven solutions. “By offering enhanced digital tools and personalized support, we aim to help SMEs, startups, and enterprises achieve greater efficiency, scalability, and innovation. This initiative reinforces Exabytes’ role as a catalyst for digital transformation, particularly within Malaysia’s SME sector,” Chan added.

Addressing Challenges in AI Implementation

While optimistic about its AI transformation, Chan acknowledged the challenges associated with implementing advanced technologies. “These include workforce upskilling, potential cybersecurity risks, and managing data privacy concerns. To address these, we are investing in training programs to equip our workforce with AI-related skills and knowledge,” he noted.

Chan also reaffirmed Exabytes’ commitment to leveraging AI for delivering personalized and efficient client services. “For instance, AI will be used to enhance data analytics, enable predictive maintenance for cloud services, and provide 24/7 AI-driven customer support.”

Driving Industry-Wide AI Adoption

Exabytes’ bold initiative is expected to set a precedent for other Malaysian businesses, encouraging industry-wide AI adoption. “We envision collaborating with partners, clients, and stakeholders to share best practices and accelerate AI integration across various sectors,” Chan stated.

In a broader context, he emphasized that Exabytes’ initiative aligns with Malaysia’s ambition to establish itself as a regional leader in digital transformation. The government’s push for Industry 4.0 and AI-driven technologies complements the company’s efforts to embrace innovation.

With a clear vision for 2025, Exabytes is positioning itself as a key player in driving AI adoption within Malaysia’s digital economy. “By integrating AI into 25% of our workload, we aim to enhance our competitive edge, deliver greater value to stakeholders, and set a benchmark for the industry. As businesses globally accelerate AI adoption, Exabytes’ proactive approach highlights AI’s transformative potential and its role in shaping the future of work and technology,” Chan concluded.